Frequently Asked Questions

General

What is Practers?
Practers is an AI-powered interview preparation platform that helps you practice technical interviews with realistic AI interviewers, get instant feedback, and improve your skills with personalized coaching.
What kind of interviews can I practice?
You can practice Data Structures & Algorithms (DSA), System Design, Behavioral interviews, CS Fundamentals, and Full Mock Interviews tailored to FAANG-level standards.
How does the credit system work?
Each interview session requires credits. You can purchase credit packs or subscribe to a plan that includes monthly credits. Credits are used when you start an interview session.
Is there a free trial?
Yes! New users get free credits to try out the platform. You can practice interviews and experience our AI interviewer before committing to a paid plan.
Where can I share feedback?
We love feedback! You can reach out via email at support@practers.com or through our contact page.

AI Interview

How does the AI interviewer work?
Our AI interviewer conducts realistic technical interviews, asks follow-up questions based on your responses, evaluates your code in real-time, and adapts the difficulty based on your performance.
What programming languages are supported?
We support 40+ programming languages including Python, JavaScript, Java, C++, Go, Rust, and more. You can write and execute code during the interview.
How does the AI feedback work?
After each interview, you receive a detailed rubric-scored report analyzing your code efficiency, problem-solving approach, communication skills, and technical depth. The AI provides specific suggestions for improvement.
Can I practice with voice or text?
You can practice in both voice mode (realistic interview simulation) and text mode (chat-based interview). Voice mode provides the most realistic experience.

AI Tutor

What is the AI Tutor?
AI Tutor is your personal coding assistant that helps you understand concepts, debug code, clarify doubts, and learn from your interview performance. It's available 24/7 to support your learning journey.
How do I use the AI Tutor?
Access the AI Tutor from your dashboard. You can ask questions about algorithms, data structures, system design concepts, or get help understanding your interview feedback.
Can the AI Tutor help me prepare for specific companies?
Yes! The AI Tutor can provide company-specific interview tips, common question patterns, and preparation strategies for FAANG and other top tech companies.

Resume Builder

How does the Resume Builder work?
Our Resume Builder helps you create, analyze, and optimize your resume with AI-powered insights. It checks for ATS compatibility, suggests improvements, and scores your resume.
Can I upload my existing resume?
Yes! You can upload your existing resume in PDF format. Our AI will analyze it and provide detailed feedback on formatting, keywords, and content optimization.
How does resume analysis help with interviews?
When you upload your resume, our AI can tailor interview questions to your experience and background, making practice sessions more relevant and personalized.

Question Bank

How many questions are available?
We have hundreds of curated questions across DSA, System Design, Behavioral, and CS Fundamentals categories, all aligned with FAANG-level standards.
Can I practice specific topics?
Yes! You can filter questions by difficulty, topic (arrays, trees, graphs, etc.), and company tags to focus on specific areas you want to improve.
Are solutions provided?
Yes, each question comes with detailed solutions, multiple approaches, time/space complexity analysis, and best practices.

Interviews & Sessions

How long does a typical interview last?
Interview sessions typically last 45-60 minutes, similar to real technical interviews. You can choose shorter practice sessions for specific topics.
Can I pause or stop an interview?
Yes, you can end an interview session at any time. Your progress will be saved and you'll receive feedback on the portion you completed.
How do I join an interview?
Navigate to your dashboard, select the interview type you want to practice, and click 'Start Interview'. Make sure your microphone is ready if using voice mode.
Can I run and test my code during the interview?
Yes! Our built-in code execution engine supports 40+ languages and runs your code in real-time so you can test and debug during the interview.
What happens after an interview?
You'll receive a comprehensive report with your performance scores, transcript, code analysis, and personalized improvement suggestions. You can review this with the AI Tutor for deeper insights.

Pricing & Subscription

What payment methods do you accept?
We accept all major credit/debit cards, UPI, and net banking through our secure payment gateway powered by Razorpay.
Can I cancel my subscription?
Yes, you can cancel your subscription anytime from your account settings. You'll retain access until the end of your billing period.
Do unused credits roll over?
Subscription credits reset monthly. However, credits purchased as one-time packs never expire and can be used anytime.
Is there a refund policy?
We offer refunds within 7 days of purchase if you haven't used any credits. Please contact support@practers.com for refund requests.

Technical Support

Which browsers are supported?
We recommend Google Chrome, Microsoft Edge, or Firefox for the best experience. Safari is also supported but Chrome provides the most stable performance.
Why isn't my microphone working?
Please ensure you have granted browser permissions for microphone access. Check your system settings and refresh the page. You can also use text mode if audio issues persist.
Can I use Practers on mobile?
While you can browse the platform on mobile, we strongly recommend using a desktop or laptop for interview sessions to access the full coding environment and features.
What if I encounter a bug?
Please report any bugs or issues to support@practers.com with details about what happened. We actively monitor and fix issues to ensure a smooth experience.

If you have any queries, contact us at support@practers.com